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Managing Users

Selecting the Users icon will take you to the User’s Center. This is where you can create and manage the users in your platform.
  • Call Forward Selections Settings

    Easily manage your incoming calls with Call Forwarding options tailored to your needs. Call Forwarding allows you to redirect incoming...
  • Configuring Phones

    This section will show you how to add user phones and will display a list of what devices are registered...
  • Associating Phone with this User

    To associate phones with this user, click the Add Phone button. The Add a Phone pop-up window appears. Complete the...
  • Creating a New User

    To add a new extension, you must create a new user. User Setting Description First Name Enter the user’s first...
  • Displaying the User’s Center

    All user tasks are performed from the User’s Center, as shown below. To display this page, click the Users icon...
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Knowledge Base Categories

  • User Guide
  • Training Materials
  • Time Frames
  • Time Frames
  • Storm Center
  • SMS
  • Residential – Internet and Phone
  • Quick Guide to Common Tasks
  • Phones
  • Office Administrator
  • Navigating the Homepage
  • Music on Hold Settings
  • Music on Hold
  • Managing Your Messages
  • Managing Users
  • Login to the Hosted Voice Portal
  • Login to MyAccount
  • Inventory
  • Hosted Voice User Guides
  • Hosted Voice Softphone User Guide
  • Hosted Voice Single Sign-On
  • Hosted Voice Quick Start Phone Guides
  • Hosted Voice Quick Start Guides
  • Hosted Voice Features
  • Hosted Voice eFax User Guide
  • Enhanced 911
  • Downloadable User Guides
  • Contacts
  • Connect User Guide
  • Conferences
  • Calling Features
  • Call Queues
  • Call History
  • Call History
  • Call Center User Guide
  • Business – Internet and Phone
  • Business – Hosted Voice and Phones
  • Billing and Payments
  • Auto Attendants
  • Attendant Console
  • Answering Rules
  • Accessing your Applications
  • Accessing the User Portal
  • Accessing the Administrator's Web Portal
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