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  5. Hosted Voice Softphone User Guide
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Hosted Voice Softphone User Guide

Hosted Voice Softphone is a web-based VOIP phone application that allows you to stay connected when away from the office.
  • Accessing Hosted Voice Softphone

    You can access Hosted Voice Softphone in the following ways: Access Hosted Voice Softphone from the Portal 2. Select Apps...
  • Active Call Options (Mute, Transfer, Switch Phone, and more)

    When a call is in progress, the status, dialed number, and call timer will be displayed at the top of...
  • Enabling Inbound Calls

    If the current answering rule is configured to ring only the desk phone for your extensions; a message will display,...
  • Granting Permission to the Microphone

    When you first launch Hosted Voice Softphone, the browser may prompt you to grant access to the microphone. This prompt...
  • Making and Receiving a Calls – Softphone

    Receiving a Call When receiving a call, the computer will play a ringtone and the Softphone application displays the following...
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