Accessing Hosted Voice Softphone You can access Hosted Voice Softphone in the following ways: Access Hosted Voice Softphone from the Portal 2. Select Apps...
Active Call Options (Mute, Transfer, Switch Phone, and more) When a call is in progress, the status, dialed number, and call timer will be displayed at the top of...
Enabling Inbound Calls If the current answering rule is configured to ring only the desk phone for your extensions; a message will display,...
Granting Permission to the Microphone When you first launch Hosted Voice Softphone, the browser may prompt you to grant access to the microphone. This prompt...
Making and Receiving a Calls – Softphone Receiving a Call When receiving a call, the computer will play a ringtone and the Softphone application displays the following...