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Managing Users

Selecting the Users icon will take you to the User’s Center. This is where you can create and manage the users in your platform.
  • Deleting Phones

    If you no longer need a phone that is associated with a user, you can delete the phone. In the...
  • Editing Answering Rules

    To edit an answering rule for this user: In the Answering Rules tab, hover over the answering rule, and then...
  • Navigating the User’s Page

    The Search field at the top left allows you to search users by entering their name, extension, or department, and...
  • Bulk Importing Users

    The Import option will allow you to bulk import users from a comma-separated-value (CSV) file.  As part of this procedure,...
  • Configuring the User Profile

    To configure the profile for the selected user, complete the fields in the Profile tab as defined in the following...
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