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Connect User Guide

Smart City Connect is a mobile application that allows you to extend your VoIP solution beyond land-lines and desktops.
  • My Profile

    How do I edit my Profile? The Profile option allows you to change your account options, such as your first...
  • Call History

    Call History is a list of all calls made to and from your organization. It can be found by clicking...
  • Voicemail Tab

    Clicking the Message Center icon will take you to the Messages center Voicemail tab. On the top of the tab,...
  • Welcome to Smart City Connect!

    Welcome to the Hosted Voice Smart City Connect User Guide. Smart City Connect is a mobile application that allows you...
  • Downloading the Smart City Connect Mobile App

    The following methods are available for you to download the Smart City Connect mobile app: Download Smart City Connect through...
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Knowledge Base Categories

  • User Guide
  • Training Materials
  • Time Frames
  • Time Frames
  • Storm Center
  • SMS
  • Residential – Internet and Phone
  • Quick Guide to Common Tasks
  • Phones
  • Office Administrator
  • Navigating the Homepage
  • Music on Hold Settings
  • Music on Hold
  • Managing Your Messages
  • Managing Users
  • Login to the Hosted Voice Portal
  • Login to MyAccount
  • Inventory
  • Hosted Voice User Guides
  • Hosted Voice Softphone User Guide
  • Hosted Voice Single Sign-On
  • Hosted Voice Quick Start Phone Guides
  • Hosted Voice Quick Start Guides
  • Hosted Voice Features
  • Hosted Voice eFax User Guide
  • Enhanced 911
  • Downloadable User Guides
  • Contacts
  • Connect User Guide
  • Conferences
  • Calling Features
  • Call Queues
  • Call History
  • Call History
  • Call Center User Guide
  • Business – Internet and Phone
  • Business – Hosted Voice and Phones
  • Billing and Payments
  • Auto Attendants
  • Attendant Console
  • Answering Rules
  • Accessing your Applications
  • Accessing the User Portal
  • Accessing the Administrator's Web Portal
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