Granting Permission to the Microphone When you first launch Hosted Voice Softphone, the browser may prompt you to grant access to the microphone. This prompt...
Managing Greetings – Softphone From the left panel, click Greetings to manage voicemail greetings that callers will here when you do not answer the...
Navigating the Main Softphone Screen Once you log in to Hosted Voice Softphone, there are several main options available on the left panel that you...
Managing Answering Rules – Softphone From the left panel, click Answering Rules to display a list of your phone extension’s answering rules. To re-prioritize the...
Receiving a Call When receiving a call, the computer will play a ringtone and the Softphone application displays the following call options: