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Hosted Voice Softphone User Guide

Hosted Voice Softphone is a web-based VOIP phone application that allows you to stay connected when away from the office.
  • Granting Permission to the Microphone

    When you first launch Hosted Voice Softphone, the browser may prompt you to grant access to the microphone. This prompt...
  • Managing Greetings – Softphone

    From the left panel, click Greetings to manage voicemail greetings that callers will here when you do not answer the...
  • Navigating the Main Softphone Screen

    Once you log in to Hosted Voice Softphone, there are several main options available on the left panel that you...
  • Managing Answering Rules – Softphone

    From the left panel, click Answering Rules to display a list of your phone extension’s answering rules. To re-prioritize the...
  • Receiving a Call

    When receiving a call, the computer will play a ringtone and the Softphone application displays the following call options:
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