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  5. Navigating the Homepage
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Navigating the Homepage

Once you log into the portal, you will have access to the platform. The Home Page gives you an at-a-glance review of everything going on with your extension.
  • Active Phones Panel

    The Active Phone widget shows the active phones currently registered to your account that you can send and receive calls...
  • Active Answering Rule Panel

    On the right side of the home page, you will see the Active Answering Rule window which will display which...
  • Navigating the Homepage

    Once you log into the portal, you will have access to the platform.  The Home Page gives you an at-a-glance...
  • Check Voicemail Messages

    To check your new voicemail messages, click the message tab on the main dashboard. The New Voicemail Messages panel displays...
  • Desktop Call Control

    Desktop Call Controls appear when making or receiving a call.  These controls allow you to see who is calling and...
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Knowledge Base Categories

  • User Guide
  • Training Materials
  • Time Frames
  • Time Frames
  • Storm Center
  • SMS
  • Residential – Internet and Phone
  • Quick Guide to Common Tasks
  • Phones
  • Office Administrator
  • Navigating the Homepage
  • Music on Hold Settings
  • Music on Hold
  • Managing Your Messages
  • Managing Users
  • Login to the Hosted Voice Portal
  • Login to MyAccount
  • Inventory
  • Hosted Voice User Guides
  • Hosted Voice Softphone User Guide
  • Hosted Voice Single Sign-On
  • Hosted Voice Quick Start Phone Guides
  • Hosted Voice Quick Start Guides
  • Hosted Voice Features
  • Hosted Voice eFax User Guide
  • Enhanced 911
  • Downloadable User Guides
  • Contacts
  • Connect User Guide
  • Conferences
  • Calling Features
  • Call Queues
  • Call History
  • Call History
  • Call Center User Guide
  • Business – Internet and Phone
  • Business – Hosted Voice and Phones
  • Billing and Payments
  • Auto Attendants
  • Attendant Console
  • Answering Rules
  • Accessing your Applications
  • Accessing the User Portal
  • Accessing the Administrator's Web Portal
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