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Managing Your Messages

The Messages icon is where all of your voicemails, chat messages, and account setting for voicemail options are stored.
  • Message Settings

    You can update your inbox settings, greetings, and notifications in the Users portal message setting tab. Enable Voicemail You can...
  • Recording Intro Greetings and Menu Prompts

    Once the Auto Attendant has been created, click the Intro to Record to record the first message the caller will...
  • Start a New Chat

    To start a new conversation, click the New Conversation button and a new chat window will appear.  Start typing the...
  • Voicemail Tab

    Clicking the Message Center icon will take you to the Messages center Voicemail tab. On the top of the tab,...
  • Chat Tab

    On the Chat tab, you will see all your Chat conversations.  The message is displayed with the contacts name, and...
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Knowledge Base Categories

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  • Hosted Voice Softphone User Guide
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  • Business – Internet and Phone
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  • Billing and Payments
  • Auto Attendants
  • Attendant Console
  • Answering Rules
  • Accessing your Applications
  • Accessing the User Portal
  • Accessing the Administrator's Web Portal
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