Clicking the Message Center icon will take you to the Messages center Voicemail tab. On the top of the tab, you will see a new message indicator showing how many (if any) new voicemails your account has.
Underneath the tab selection, you will see a dropdown which allows you to display new voicemails, saved messages, or trashed messages.
On the New messages page, you can see all of your new voicemail messages displayed with the caller’s phone number, Caller ID name, date and time, and the duration of the message. To the right side of the message, you will see Voicemail Management options:
| Icon | Voicemail Option | Description |
|---|---|---|
 | Call to play | The phone icon allows you to use the Call to Paly option where the system will call your extension and play the voicemail. |
 | Forward Voicemail | The arrow pointing to the right allows you to forward the voicemail to another extension. |
 | Download Voicemail | The arrow pointing down allows you to download the voicemail to your computer. |
 | Save | The disk icon allows you to save the voicemail to your account saved section and will appear when selecting the saved option from the voicemail box options. |
 | Delete | The red X is the delete option; clicking the icon will remove the voicemail. Oce the voicemail has been deleted, it cannot be recovered from the phone system. |
Voicemail Tab Video Tutorial
Smart City Connect App Voicemail
