The Administrator’s Web Portal is a web interface that you will use to manage your organization, account, and other communication. All administrative tasks are performed through the admin portal, a web-based application running on a browser on any device (PC, laptop, tablet, or mobile phone). Once you have logged in to the portal, users with administrator permission can access the administrator portal.
Logging into the Web Portal
To access the Administrator’s Web Portal:
- Launch a web browser.
- In the browser address bar, type https://portal.smartcityvoice.com/portal/login and press enter. You will see this login page.

- At the login page, enter the login name using the user’s extension and the company domain, typically the same as your email address domain as per this example – ext@companydomain.
- Enter your password.
- Click Log In.
Once you log in, users with administrator permissions will see a Manage Organization link in the upper right corner of the page.

Accessing the Administrator’s Web Portal Video Tutorial