The Contacts tab provides an overview of all your organization’s contacts and a status indicator.
A green circle next to a user’s name and extension means the user is currently available. A red circle means the user is currently unavailable as they are already on the phone with another user or set their status to Do Not Disturb. Clicking on an extension will bring up a new window as seen below, where you can call the contact at their extension, their work contact, mobile number, or their home contact number. You can also leave a voicemail for the contact as well.
