What is AutoPay?
AutoPay is a convenient option in which bills will be paid automatically each billing cycle on their due dates using your default payment information. This will avoid any late fees and free you from having to remember when to pay.
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How do I retrieve my username?
- paolo
Your username can be retrieve by clicking on the Forgot Username link located on the login screen of MyAccount. This link will direct you to enter your email address for further verification. Once completed, your username will be provided so you may login to your account.
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How do I change my account information?
- paolo
Account information is managed through the User Settings menu which is accessed by clicking on the Gear icon in the top right corner of the screen. Updating your account information is made simple and easy through the User Settings. This menu contains all your account information in one easy to…
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Need help using MyAccount?
- paolo
How do I change my account information? Account information is managed through the User Settings menu which is accessed by clicking on the Gear icon in the top right corner of the screen. Learn more How do I retrieve my username? Your username can be retrieved by clicking on the Forgot…
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How do migrated users sign into MyAccount?
- paolo
To sign into MyAccount simply click here – this link will take you to the MyAccount login screen where you can access your account by logging in using the same user credentials. You will be prompted to add security questions to your account in MyAccount to help keep your account…
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How do I create an account on MyAccount?
- paolo
Go to https://myaccount.smartcitytelecom.com/ Create an account on MyAccount by clicking the register button underneath the username and password fields on the site login page. This process will require your account number and account name. This information can be found in your initial welcome email. Once you’ve entered the account information,…
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How to read your bill
- June 4, 2020
- paolo
Your bill is broken into three key parts; overall cost summary for the account, cost summary for each phone line on the account, and call duration log. Please see the examples below to help you identify key information in your bill. Overall Cost Summary The first portion of the bill…
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Hello world!
- May 11, 2020
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- Uncategorized
- paolo
Welcome to WordPress. This is your first post. Edit or delete it, then start writing!