Accessing Hosted Voice Softphone You can access Hosted Voice Softphone in the following ways: Access Hosted Voice Softphone from the Portal 2. Select Apps...
Enabling Inbound Calls If the current answering rule is configured to ring only the desk phone for your extensions; a message will display,...
Making and Receiving a Calls – Softphone Receiving a Call When receiving a call, the computer will play a ringtone and the Softphone application displays the following...
Managing Answering Rules – Softphone From the left panel, click Answering Rules to display a list of your phone extension’s answering rules. To re-prioritize the...
Managing Contacts – Softphone The Contacts view shows the list of existing contacts from the Softphone application. The contacts are synched from those found...