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Residential - Internet and Phone
View documents about your residential internet and voice questions.
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What are some troubleshooting steps to follow when network speed is slow?
To figure out what may be causing a slowdown, give the following steps a try: Connect a computer directly to... -
What are the limitations of using Smart City’s fiber network?
The Internet is a collection of networks. While the Smart City fiber network is engineered to handle 1Gbps connections, not... -
What equipment do I need for fiber service?
Your computer needs to be equipped with a Network Interface Card (NIC) that has an Ethernet port in order to... -
What happens after the fiber optic cable is installed?
After the new fiber optic cables have been run underground, our approved contractor will run a service drop, also known...
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