My Profile
How do I edit my Profile? The Profile option allows you to change your account options, such as your first...
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- Accessing the Administrator's Web Portal
Accessing the Administrator's Web Portal
The Administrator’s Web Portal is a web interface for managing your organization, your account, and communication with others.
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Statistics Panel Overview
The Statistics Panel, located on the right side of the Active Calls page, shows the platform’s status and activity, as... -
Understanding the Admin Portal User Interface
Once you log into the portal, you will have access to the platform. The top of the admin portal interface... -
What is the Call Queues tab?
The Call Queues tab will give you an overview of your organization’s call queues and the number of agents logged...
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