| Anonymous Call Rejection Are there times when you just don’t want to take a call unless you know who is calling? This feature gives an unidentified caller a polite message that you are not taking anonymous calls right now. | Included |
| Call Forwarding Redirect all of your calls to another telephone number. Simply touch *72 to activate and *73 to either deactivate or change the forwarding number. | Included |
| Selective Call Forwarding Decide which calls you want to forward to another number, such as your mobile or office phone. You decide which calls to reroute by identifying which numbers to forward. All other calls will ring to your phone as usual. | Included |
| Call Block Are there times when you just don’t want to hear from certain people? Use Call Block to enter their numbers so their calls can’t get through. Instead, they’ll hear a polite message indicating that you are not taking calls at this time. You can block up to 12 numbers, including the last person who called you even if you don’t know the telephone number. | Included |
| Call Forward – No Answer Fixed This feature lets you set your call forward number at the time you order the feature. You never need to worry about forgetting to forward your calls. Plus, you won’t need to remember any activation codes to enjoy the benefits of Call Forward/No Answer. This feature is especially convenient if your forward your calls to your Smart City Voice Mail Box. | Included |
| Call Forward – No Answer The best of both worlds. Forward your calls to another number whenever you don’t answer the telephone. This means you’ll get your messages when you’re away, and you will not miss a call when you’re in. | Included |
| Call Forward – Busy Fixed Do you subscribe to Smart City Voice Mail? Then you won’t want to be without Call Forward/Busy Fixed. Establish your call forwarding number at the time of your order and there is no need to remember an activation code. The forwarding number you choose is set until you request a change. | Included |
| Call Forward – Busy Do you subscribe to Smart City Voice Mail? Then you won’t want to be without Call Forward/Busy Fixed. Establish your call forwarding number at the time of your order and there is no need to remember an activation codes. The forwarding number you choose is set until you request a change. | Included |
| Call Return Call Return allows you to automatically dial the last incoming call. Didn’t make it to the phone before the caller hung up? Never miss another call with Call Return. How does it work? Simply lift the handset, and touch *69. Your call will go through like a normal call. If the line is busy, hang up, and your phone will keep trying the line for up to 30 minutes. When you hear a callback tone, lift the handset to automatically make the call. | Included |
| Call Waiting Alerts you to an incoming call while you are talking on the phone. It’s like having two lines but paying for only one! You will hear a tone indicating that another call is coming through. Simply press your receiver button for one second to transfer between calls. You can alternate between calls by pressing the receiver button each time you want to switch. | Included |
| Call Waiting Display Add this feature to Call Waiting and when you are on a call and another party calls your number, the party’s name and number will be displayed on your Caller ID Display. (Note: your phone must be equipped to accommodate this feature.) | Included |
| Three-Way Calling Why make endless telephone calls when you can accomplish a lot more at one time? Use convenient Three-Way Calling to coordinate plans, conduct business meetings, or chat with family and friends. Simply place your first call on hold, then dial your second number and flash your original caller into the three-way call. If the originator of a Three-Way call hangs up, the other two parties are disconnected. If any of the “legs” of a Three-Way call are long distance, applicable long distance charges will be billed to the originator of the Three-Way call. Participants on a Three-Way call can answer call waiting calls (with the exception of the originator); however, the Call Waiting call cannot be connected to the Three-Way call in progress. | Included |
| Enhanced Call Waiting Allows you to temporarily block your Call Waiting service whenever you are making an important call or using your line for a fax or modem. Simply press *70 before placing your call, listen for the confirmation tone, and enter the number you are calling. To suspend Call Waiting during a call, press the receiver button for a second, and listen for dial tone. Press *70, listen for confirmation tone and resume your conversation. | Included |
| Caller ID – Deluxe Display’s the name and phone number of the calling party. Need Caller ID display unit or phone with display. | Included |
| Voice Mail – Advanced If your entire family takes full advantage of Voice Mail, or if you have a growing business, you may wish to subscribe to Voice Mail – Advanced with a storage capacity of 30 minutes. Stutter dial tone alerts you to waiting messages when you pick up your phone’s handset. | Included |
Phone Calling Features
Updated on September 9, 2026